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Privacy Policy

Airmail's use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy,​ including the Limited Use requirements.

Customers subscribing to Airmail® services agree to the below ToS.

Privacy Policy
10th June 2023

This Privacy Policy (“Policy”) describes how Planet Computers Ltd. ("Planet"), collects, uses, and discloses information when you visit our websites or use our applications. This Policy applies to our Airmail® mobile application (“App”).

Please read this Policy carefully to understand how we handle information about you. By using our App, you acknowledge that you have read and understood this Policy and that we collect, use, and share information as set forth below.

Airmail® is an application that lets you unify and better manage your email accounts by making your mail available to you in one place on your device. The Airmail® mobile app interacts directly with your mail provider over a secure HTTPS connection to allow you to view, edit, manage, receive, and send email.

By connecting your email accounts to the App, you authorize Planet to access and process email messages in those accounts and collect, use, and disclose information from emails as described below. By connecting any other Internet accounts to the App (for example, accounts with online retailers), you authorize Planet to collect, use, and disclose information from those accounts as described below.

We may collect the following information from and about you. You are not obliged to provide us with any information. However, certain information is required for our features and services to function. If you do not provide us with certain information, or block the collection of certain information (e.g., by disabling cookies), you may be unable to access some of our features and services.

Information You Provide to Us Directly. You directly provide Planet with personal information when you:

Contact us. When you contact us for customer service or other purposes, we may collect information such as your name, email address, and phone number, and any other information you provide in your communications with us.

Otherwise provide information to us. If you complete a survey, submit an online form, or otherwise provide information to us, we will collect it and use it as described in this Policy.

We use the information we collect for various purposes, depending on the type of information and the App you use, including to:

Provide you with the App, including to register you for an account;
Personalize the App, including by providing custom content;
Research and analyze how the App are used;
Test and develop new products, features, and App;
Develop products and insights for our subscribers, using aggregate, anonymous, or de-identified information;
Communicate with you, subject to any opt-out preferences you have communicated to us;
Analyze and resolve technical problems and maintain security;
To advertise and market our App to you, including on third-party websites (subject to any opt-out preferences you have communicated to us);
To comply with legal requirements, relevant industry standards, and our policies;
To protect the safety, rights, property or security of Planet, our Users, employees, third parties, members of the public and/or our App;
To conduct sweepstakes, promotions, surveys, events, and similar activities;
To prevent fraud and enforce our legal terms and policies; and
For any other purpose with your consent.

Combined Information. For the purposes discussed in this Policy, we may combine the information that we collect through the App. We may also combine information collected through the App with information that we receive from other sources, both online and offline. We may use such combined information in accordance with this Policy.

Aggregate/Anonymous data. We may aggregate and/or anonymize any information collected through the App. We may use aggregated or anonymized information for any purpose, including for research and marketing purposes, and we may also share such information for any purpose with any third parties, at our discretion.

We disclose the information described above as follows.

Subscribers.We provide De-identified Data to businesses that subscribe to our commercial services. As noted above, we also prohibit subscribers from re-identifying individuals from whom De-identified Data is derived.

Service Providers & Vendors. We may disclose information to service providers (including affiliates where operate in that role) that assist our business operations, including by hosting our App and providing email communication, customer support services, application development, data storage, maintenance, marketing, security, and analytics (“Service Providers”). This includes advertising service providers and vendors, which help us advertise our App to you. Please see Section 6 for your choices regarding how we disclose information in this way.

Legal Compliance. We may disclose your information as permitted or required by law, including to comply with legal process served on us or our affiliates to provide information to law enforcement or regulatory agencies, or in connection with an investigation on matters related to public safety. We may also disclose your information to enforce our Terms or this Policy, take precautions against liability, investigate and defend ourselves against any third-party claims or allegations, protect the security or integrity of the App, or protect the rights, property, or personal safety of ourselves or others.

Corporate Change or Business Transfer. We may transfer or assign your information in the course of a corporate diligence, change or business transfer including, but not limited to, divestitures, mergers, or dissolution. If any of our assets are sold or transferred to a third party, your information may be one of the transferred business assets.

With your permission. We may disclose your information in ways you consent to at the time of collection or as you otherwise permit us.

We may retain your information for as long as your account is active or, subject to any applicable law, as needed to provide our App, comply with our legal obligations, resolve disputes, and enforce our agreements.


Push Notifications. We will send you push notifications consistent with your device permissions, which you can update at any time, for instance about new email arrival, flight and shipment status notifications. If you no longer wish to receive these types of communications, you may turn them off at the device level.

It is your responsibility to keep your passwords private and secure. We strongly recommend against sharing your logins and passwords with others.

We use administrative, technical, and physical safeguards designed to protect information against loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. We encrypt all data in transit and at rest. We take reasonable precautions to ensure the integrity and security of our network and systems. However, no security measures are perfect, so we cannot guarantee that our security measures or App will work perfectly.

If you are a resident of certain U.S. states, you may have certain additional privacy rights. Visit our Additional Information for U.S. Residents page for more information.

If you are residing outside the US, please note that any information collected through our App will be transferred to and processed in the UK or elsewhere. These locations may not have the same data protection laws as the country in which you used our App.

If you are a resident of the UK or a European Economic Area country, you may have certain additional privacy rights. Visit our Additional Information for UK & EEA Residents page for more information.

Our services are not directed to or intended for use by persons under the age of 16 and we do not knowingly collect or otherwise process personal information from children under the age of 16. If we become aware that a person under the age of 16 has opened an account or provided us with personal information, we will immediately delete the account and any such personal information.

Our App may contain links to other sites that are not under our control and have their own privacy policies. Please read over the rules and policies of third-party sites before you proceed to use them. We are not responsible for the acts, omissions, or content linked on websites, and we provide these links solely for the convenience and information of our users. We make no representations as to the accuracy or suitability of information on third-party sites.

We may update this Policy from time to time in our sole discretion, so you should review this Policy periodically. When we change the Policy, we will update the “last revised date” at the top of this Policy. Changes to this Policy are effective when they are posted on this page. Your continued use of our App after the revised Policy has become effective indicates that you have read, understood, and agreed to the current version of the Policy.

Notwithstanding anything else in this Privacy Policy, consumer Gmail account information obtained via the Gmail APIs, is subject to these additional restrictions:

The App may read, write, modify, delete or control Gmail message bodies (including attachments), metadata, headers, and settings to provide an email client that allows users to compose, send, read, delete and process emails and will not transfer this Gmail data to others unless doing so is necessary to provide and improve these features, comply with applicable law, or as part of a merger, acquisition, or sale of assets.

The App will not use this Gmail data for serving advertisements.

The App will not allow humans to read this data unless we have your affirmative agreement for specific messages, including when doing so is necessary for security purposes such as investigating abuse, to comply with applicable law, or for the App’ internal operations and even then only when the data have been aggregated and de-identified.

These restrictions do not apply if you have created an App password for the App with your Google account with the 2-step verification process.

The App's use and transfer to any other app of information received from Google APIs will adhere to Google API App User Data Policy.

If you have any questions about this Policy or our practices, please contact us at or at:

Planet Computers Limited
36 Scotts Road,

EU Residents

This section provides details we are required to provide to you under the General Data Protection Regulation (the “GDPR”, deemed for purposes of this notice to include the UK Data Protection Act of 2018). This section applies solely to residents of the United Kingdom (“UK”) and European Economic Area (“EEA”), as information about people who live outside these areas may not be handled in the manner described in this section.

In this section, the term “personal data” has the meaning set forth in the GDPR: information relating to an individual that could directly or indirectly identify the individual.

As explained in the Policy above, we may create De-identified Data and disclose it to our Subscribers. De-identified Data does not directly identify you, and we apply measures to the data so that it is very unlikely that it could be used to indirectly identify you. However, under the GDPR, De-identified Data is still considered to be personal data under the GDPR. Accordingly, this section provides required disclosures under that law.

The Policy above describes the personal data we collect about you, the purposes for which we use personal data, the entities and parties to whom we may disclose personal data, and how long we retain personal data.

We process personal data where we have a legal basis to do so. Our legal bases for processing your personal data as described in the Policy above include (depending on the personal data and the circumstances of processing):

To perform our obligations under a contract or commitment to you (for example, to provide the App you have requested of us or to comply with our Terms).
To further our legitimate interests (for example, to ensure the security of our App, operate our business and the App, defend our legal rights, and prevent fraud).
To comply with applicable legal obligations (for example, to respond to a subpoena).
For any purpose to which you have consented (for example, purposes to which you consent during the sign-up flow).
The GDPR provides EEA and UK residents with the following rights:

The Right to Access: You have the right to request we provide access to and/or a copy of the personal data we process about you, confirmation of whether we process personal data about you, and certain information about such personal data and/or our processing of it.

The Right to Correct: You have the right to request we correct inaccurate personal data about you.

The Right to Delete: You have the right to request we delete personal data about you if certain conditions are met.

The Right to Restrict Processing: You have the right to request we restrict our processing of personal data about you if you contest the accuracy of the personal data, the processing is unlawful, we only need the personal data to exercise and defend our legal rights, or you have exercised the right to object.

The Right to Object: You have the right to object to our processing of personal data about you based on legitimate interest or tasks carried out in the public interest.

The Right to Data Portability: You have the right to request we provide you with personal data about you in a structured, commonly used, machine-readable format, in certain situations and subject to technological limitations.

The Right to Withdraw Consent: When our processing of personal data about you is based on you consent, you have the right to withdraw consent to the processing. This does not affect our processing of personal data collected prior to your withdrawal of consent.

The Right Not to be Subject to Automated Decision-Making: You have the right not to be subject to decisions by us that produce legal effects (or similarly significant effects) for you, and that are based solely on automated processing.

The Right to Lodge a Complaint: You have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction. However, we encourage you to contact us first, and we will do our best to resolve your concern.

To exercise any of these rights (except the right to lodge a complaint), please contact us using one of the methods in the “Contact Us” section of the Policy above.

There are no cross border transfers of your data,

Where required, we will use appropriate safeguards for transferring data outside of the UK and/or EEA. This includes signing Standard Contractual Clauses that govern the transfers of such data. For more information about these transfer mechanisms, please contact us using one of the methods in the “Contact Us” section of the Policy above.

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